by kevin gu | Mar 11, 2019 | BUSINESS PHONE SYSTEM
Business phone apps, Should My business Using them? Business phone apps are quickly turning into a viable alternative to VoIP services in the modern office. For most offices, the question is: should my business be using business phone apps? Just like VoIP phone...
by kevin gu | Mar 4, 2019 | VOICE OVER IP
What Kind Of VoIP Equipment Should I Still Invest In? Nowadays, should we still invest in VoIP equipment since everything is going to cloud? With rapidly changing technology every day, communication and information technology are taking massive leaps. Now,...
by kevin gu | Feb 27, 2019 | ARTIFICIAL INTELLIGENCE, CONTACT CENTER
Artificial Intelligence Contact Center Is Happening. Even in 2019, it still happens. That product you ordered never arrives, or you got double-billed on a payment. You poke around to see if you can figure out the issue online, then resign yourself to contacting the...
by kevin gu | Feb 25, 2019 | ALTERNATIVE TO
VoIP Integrations To Slack, Pros, And Cons. Slack is the latest enterprise productivity tool that no office can do without. As we covered in a recent post, unfortunately, Slack cannot make VoIP calls directly. However, there are ways to make VoIP Integrations To Slack...
by kevin gu | Feb 25, 2019 | VOICE OVER IP
Understanding VoIP Over Fiber Networks Nowadays, Fiber internet is becoming more and more common, and running VoIP over the fiber network is decent solutions for most small business. But trying to figure out the best options for your phone service or VoIP options can...
