by kevin gu | Apr 25, 2019 | VOICE OVER IP
Is VoIP The Same As a Landline? You may wonder, “What is it that sets VoIP apart from traditional landlines?” and “How can VoIP really help in my home or in my business?” Today, we’ll demonstrate the basic concept of VoIP and do an elaborate comparison with...
by kevin gu | Mar 20, 2019 | VOICE OVER IP
Do I Need Special Phones For VoIP? Do I need special phones for VoIP? There are different types of phones you could choose for your business, IP phones are one of them, the quick answer is, yes, you need some sort of special phones for VoIP for your business. New and...
by kevin gu | Feb 27, 2019 | ARTIFICIAL INTELLIGENCE, CONTACT CENTER
Artificial Intelligence Contact Center Is Happening. Even in 2019, it still happens. That product you ordered never arrives, or you got double-billed on a payment. You poke around to see if you can figure out the issue online, then resign yourself to contacting the...
by kevin gu | Feb 25, 2019 | ALTERNATIVE TO
VoIP Integrations To Slack, Pros, And Cons. Slack is the latest enterprise productivity tool that no office can do without. As we covered in a recent post, unfortunately, Slack cannot make VoIP calls directly. However, there are ways to make VoIP Integrations To Slack...
by kevin gu | Feb 25, 2019 | VOICE OVER IP
Understanding VoIP Over Fiber Networks Nowadays, Fiber internet is becoming more and more common, and running VoIP over the fiber network is decent solutions for most small business. But trying to figure out the best options for your phone service or VoIP options can...
