DateAugust 8, 2018
RE/MAX® is more than a real estate company; it’s an international brand—and one of the most successful enterprises of its kind. Always agile to changing trends, RE/MAX was quick to adopt online practices as the Internet gained in popularity.
RE/MAX Canada is the nation’s number 1 real estate company; it’s easy to imagine just how many calls the brand receives each day. With continued and rapid growth, RE/MAX Canada had to unlock more efficiencies to become unencumbered by the limitations of a land-only based phone system.
GenVoice introduced RE/MAX Canada to a cloud-based business phone system. With unlimited extensions and a range of 40+ customizable functions, RE/MAX agents now have the ability to answer calls that are forwarded from any RE/MAX office—calls that can be synchronize seamlessly among their desk, home, and mobile phones–in addition to the ability to respond quickly to messages sent on other applications, such as WhatsApp, Messenger, and text. There is no hunting for messages written on scraps of paper, checking different answering services in the office, then again on a mobile phone, or missing out on making a great sale because they are away from the desk or with another client. With GenVoice’s solution for RE/MAX Canada, the company’s agents and administrators communicate internally and externally with ease, ultimately giving its customers better and faster service.
In real estate, communication and timing are everything. With GenVoice, Canada’s most powerful real estate company continues to lead the industry with more secure, agile, and efficient communication.