A Business Phone System That Just Works For You

 

Be Cool With GenVoice !

GenVoice business phone system has been the most powerful secret weapons.

Servers

Monthly Messages

Monthly Active Users

Why GenVoice Telecom?

Security, Reliability and Disaster Recovery

The most three important factors when you choose a business phone service provider

Security

Canadian traffic is 100% stays in Canada. All Voice traffic and passwords are encrypted along with Endpoint provisioning authentication and encryption.

 

√ GenVoice provides 60+ servers with Virtual Private Network protection

Reliability

Leverage latest cloud technology, the business phone service on Google Cloud and Amazon web service (AWS) the world-class IaaS Providers.

 

√ GenVoice provides preparatory high-availability and high-performance algorithm

Disaster Recovery

None of the IaaS Providers can provide 100% delivery time, so do Google and Amazon. We seamlessly migrate disaster point to a working node when downtime occurs.

 

√ GenVoice provides preparatory disaster recovery algorithm with 7/24 monitoring system.

Essential

$9.99

PER USER/MONTH

  • Unlimited US-Wide Talking
  • Single Layer Auto-Attendant
  • Up To 10 Ring-Group or Call Queues
  • 1 Free Local-Number

Professional

$14.99

PER USER/MONTH

  • Unlimited US & Canada Talking
  • 2 Layers Auto-Attendant
  • Up to 15 Ring-Group or Call Queues
  • 3 Free Local-Numbers
  • 1 Conference Bridge

Advanced

$24.99

PER USER/MONTH

  • Unlimited US & Canada Talking
  • Multiple-Layers Auto-Attendant
  • Unlimited Ring-Group or Call Queues
  • 5 Free Local-Numbers
  • 2 Conference Bridges

All Plan Comes With Great Free Features!

  • 40+ Call Features
  • User & Administration
  • Slack Integration
  • Social Caller ID PC or Mac
  • Click to Dial with Google Chrome
  • iOS & Android Mobile App

Additional Charges if Applicable

  • $5/Month For Conference Bridge
  • 2¢/Minute For Conference Usage
  • $5/User/Month For Call Recording
  • $10/Month For eFax(unlimited send and receive)

Local Phone Numbers:

  • $5 For Additional Local Phone Numbers
  • $20 For Local Number Port(each time)

Toll-Free Phone Numbers:(1-800-Number)

  • $10 For Additional Toll-Free Phone Number
  • 3¢/Minute For Toll-Free Usage
  • $30 For Toll-Free Number Port(each time)

FREE! More Than 40+ Mighty Features!

Unlimited Extensions

You get unlimited extensions with GenVoice Cloud PBX. You can set up different extensions for multiple departments, offices, and sales reps. An extension is a 3 to 6 digit number that comes after the phone number. The extension is used to route calls to specific call path configurations.

Unlimited Concurrent Calls

Your team can make and receive as many calls as needed with unlimited concurrent calls. This feature will let you scale your business without worrying about losing customers to blocked calls. Use one phone number for your call center and take many calls without issues with call quality.

Application Integration

Integrate our VOIP system with other applications. Our phone system integrates with CRM and Helpdesk, Slack, ZOHO, Zendesk, Salesforce, Freshdesk and Hubspot. Increase your productivity with our seamless integration. You can easily use GenVoice phone system with your existing tools.

Administration Portal

The administration portal will allow you to fully manage and customize the phone system. With the administration portal, you can monitor employee call activity, add new extensions, and get an overall view of your call analytics.

Unlimited Conference Rooms

There are no restrictions as to how many conference calls you can make. Use our unlimited conference rooms feature to make as many conference calls as you need.

Call-Transfer

Transfer your calls with ease with the call transfer feature. Basically, you will be able to send existing phone calls to different phones and attendants. Easily transfer calls to different departments or specific personnel.

Call Forwarding

Forward calls to mobile phones for when you need to leave the office. Sales reps, and account managers may need to step out of the office to take care of other business. Now you can forward the calls to their mobile numbers so that they can take care of customers even when away from the desk.

Call Logs

It’s important to have accurate data on your business phone calls. Our system creates call logs that saves vital information about the calls made through our phone system.

Call Notification

Receive notifications about incoming calls, so you can accept calls when working on tasks outside of the GenVoice interface. This feature allows employees to be productive and work on business tasks while remaining available to incoming calls with the notifications.

Call Queues

Call queues is an important feature if your business gets a lot of inbound calls. With this feature, you can manage and organize your incoming calls efficiently. This allows your business to handle calls in a fair and orderly manner that ensures your customers stay happy.

Ring Group

Ring groups allow groups to share extensions. This is a great way to distribute incoming calls for specific departments or teams in your business. Allow your teams to be productive and efficient with ring groups.

Call Waiting

Put calls on hold while accepting other calls. This allows your business to manage calls with ease. Eliminate dropped calls and frustration with calls not coming through.

Auto Attendant

An auto attendant is used to transfer calls to different extensions without an operator or receptionist This feature lets callers choose from a menu to be transferred to the right person or department. You can configure the auto attendant to fit your business needs.

IVR Nodes

IVR stands for Interactive Voice Response. IVR nodes can be used for complex tasks. IVR nodes can be configured to operate autonomously or interact with integrated applications.

Caller ID Display

View information about incoming calls before accepting them. You will be able to see callers names, and phone numbers. This will let you know who you will be talking to before you answer the call.

Intercom Paging

Set up extension numbers to be used to place intercom calls to multiple phones. You can also set up page groups with different extensions for different departments. This allows you to reach multiple people at the same time using the intercom feature.

Address Book

Save all your contacts and manage their information with the address book. Store phone numbers and call logs. You can manage business contacts and customer information with this feature.

Real-time HTTP Callbacks

This feature allows apps to provide other apps with real-time information. This delivers data to other applications instantly. With real-time HTTP callbacks, you can configure your applications to take specific actions based on the incoming data. This will help you automate parts of your business and increase productivity.

Low International Calling Rate

Don’t worry about expensive international calls. Our international calling rates are low so you can place calls internationally without worrying about expenses.

Global Numbers

Get local and toll free numbers from countries around the world. With this feature, you can scale your business globally and expand without issues. Use global numbers to create a trustworthy presence in multiple countries.

Music on Hold

Place incoming calls on hold and select music of your choice for the callers to listen to. This is a good way to let callers know they are on hold.

Personal Greeting

Record personal greetings for your voicemail. Use this option to let callers know the next steps to take when incoming calls cannot be received. If calls are coming in after hours, personal greetings can be used to inform callers about operation hours.

VoiceMail

Receive voicemails so callers can leave a message when calls aren’t answered. It’s easy to check your voicemails and organize them with our system.

Voicemail to Email

Receive voicemails in real time. Voicemails can be sent to emails so that you can check your voicemails directly from your inbox. Get voicemails fast and check them with ease.

PBX DirectoryDial By Name

This is an auto attendant feature. This lets callers reach specific personnel in your company by name. Callers do not need to know the extension if they know the name of the person they are trying to reach.

Call Parking

Call parking is a feature that lets you place a caller on hold at one telephone set, and then continue the phone conversation from a different telephone set. Convenient for when you need to move to a different location in the office building.

Call Hunting

This feature is a way to make person to person calls. Rather than just calling one phone number, the call will get routed to different phones until the person answers, or until it goes to voicemail.

Call Analysis

Use call analytics to get data about campaigns and measure performance on calls. You can track calls coming in from various ads, and other sources. Call analytics is used to gather important data so you can focus on getting better results.

Black List Numbers

You can blacklist numbers so that you block unwanted calls. There are lots of telemarketers and robo dialers calling multiple times every day. Send them to your blacklist and block them out.

Click To Dial

Get calls with ease with our easy click to dial feature. This feature is great for running online marketing campaigns.

Queue-Callback

This will free up your customers time by allowing them to save their place in the queue while being able to end the call. Customers can choose to receive an automated callback at a later time according to their place in the queue.

Numbers Porting

Transfer your old number from a different provider with ease. We provide number porting so that you don’t have to change your number. Keep your current number while adding in GenVoice phone system.

Free-Intra_Domain-Calls

There is no extra charge for calls made within your network. Enjoy the benefit of free intra-domain calls.

Call Monitoring

Provides supervisors with the ability to passively monitor any inbound or outbound call. It also comes with an extensive permission system, so you can grant a specific group the ability to barge or monitor a specific group.

Call-Recording

Record calls to keep records of important information. Calls can be recorded and reviewed when needed. Sales reps can record and analyze sales calls to make improvements as well.

Webhooks and API

Webhooks allows apps to provide other apps with real-time information. Webhooks are also known as HTTP callbacks. With webhooks, you can configure your applications to take specific actions based on the incoming data.

Local Numbers

Get local numbers based on the cities of your choice. Local numbers get your business to look more trustworthy with people in the surrounding areas.

Toll Free Numbers

Get toll free numbers to use for providing professional customer service. Gives your business a professional appearance. Customers have peace of mind when dialing toll free numbers.

Business Hours

Announce business hours through your phone system. You can configure settings to automate the announcement of business hours for incoming calls.

CRM Integrations

Connect GenVoice phone system with your CRM platform. These integrations will provide you with key data about sales, marketing, and support teams. CRM integrations allows you to provide a better customer experience.

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